Website: jademediaworks.com

This Privacy Policy explains how Jade Media ("we," "our," "us") collects, uses, shares, and protects your personal information when you visit or use https://jademediaworks.com/ (the "Platform").

We primarily operate and store data within India. By accessing our Platform, providing your information, or using our services, you agree to the terms of this Privacy Policy and the applicable laws of India regarding data protection. If you do not agree with these terms, please do not use our Platform.

1. Information We Collect

We collect information to provide better services, fulfill your requests, and keep our platform secure.

• Direct Information: Details you share when registering, filling out forms, or communicating with us—such as your name, email address, phone number, shipping/billing address, and proof of identity.

• Sensitive Personal Data: If we ever require sensitive data (such as payment instrument details or specific account authorizations), we will collect it only with your explicit consent and in accordance with applicable laws.

• Usage & Transaction Data: Information about your interactions with our site, services requested, transaction history, and aggregated browsing patterns.

• Third-Party Partners: If you interact with third-party partners via our Platform, their privacy policies will govern the data they collect directly from you.

  
  

2. How We Use Your Information

We use your data to keep things running smoothly and deliver the services you request. Specifically, to:

• Fulfill service requests, process orders, and manage project workflows.

• Troubleshoot technical issues, resolve disputes, and optimize site performance.

• Detect, prevent, and protect against errors, fraud, and illegal activity.

• Send you relevant updates, service announcements, and promotional offers. (You can opt out of marketing communications at any time).

  
  

3. Sharing Your Information

We do not sell your personal data. We only share your information in the following circumstances:

• Internal Operations & Affiliates: Within our group entities and internal teams to facilitate service delivery.

• Service Providers & Partners: With trusted third parties—such as logistics vendors, payment gateways, and contracted field production staff—strictly to execute the services you opted into.

• Legal Mandates: When required by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to enforce our terms, protect rights, or prevent fraud.

4. Security & Data Storage

We implement standard security measures and secure servers to protect your personal data from unauthorized access, loss, or misuse.

However, no transmission over the internet is completely error-free or 100% secure. You are responsible for maintaining the confidentiality of your login credentials and passwords.

5. Account Deletion & Data Retention

• Retention: We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal and regulatory obligations. Anonymized data may be retained for research and analytics.

• Account Deletion: You can request account deletion through your profile settings or by contacting us directly. If you have pending transactions, active claims, or open obligations, deletion may be delayed until those are resolved.

6. Your Rights & Consent Management

• Access & Updates: You can review, update, or correct your personal data directly through your account dashboard.

• Communication Consent: By using our Platform, you consent to being contacted via email, call, SMS, or instant messaging platforms regarding your services or updates.

• Withdrawing Consent: You may withdraw your consent for data processing at any time by contacting our Grievance Officer with the subject line "Withdrawal of consent for processing personal data." Please note that withdrawing consent may limit or end our ability to provide certain services to you.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please review this page periodically for updates.

8. Contact & Grievance Redressal

If you have any questions, concerns, or grievances regarding your data privacy, please contact us at:

Grievance Officer

Jade Media

Website: https://jademediaworks.com/

Email: Reach@jademediawork.in

Address: 6/46, 2nd Cross St, Saibaba Colony, L & T Colony Phase II, Virugambakkam, Chennai, Greater Chennai, Tamil Nadu